How to Give Feedback to Your Medical Assistant

np student on-the-job learning real world topics role transition May 17, 2022

Have you found yourself needing to give feedback to your MA or support staff – with no idea where to start? You’re not alone. As an NP, your role is unique; you’re not the boss, yet you are expected to give some level of guidance and leadership. And when what a staff member is doing isn’t working, you are probably the person who is the most acutely aware and the most impacted. It makes sense that having this conversation would fall to you.

Let’s talk about how to give feedback to your MA or support staff in a way that is constructive, positive, and won’t leave either of you feeling like you want to crawl under a rock.

How to Give Feedback as a New NP

In this episode, we have a real-world example of a tough conversation with an MA – and a step-by-step approach for how to handle it.

We’re covering:

✅ A framework that will give you confidence when giving feedback
✅ The right time to have these conversations
✅ What to do when the conversation doesn’t go so well
✅ When to involve other team members

Being prepared is a major part of any delicate conversation. Learn these actionable tips before you need to have this talk so you can take away a lot of the stress – and get to the good stuff, coming up with a solution without feeling any of the cringe.