FREE TRAINING: 3 Mistakes Even Smart NPs Make Interpreting Labs

How to Give Feedback to Your Medical Assistant

May 17, 2022

Have you found yourself needing to give feedback to your MA or support staff – with no idea where to start? You’re not alone. As an NP, your role is unique; you’re not the boss, yet you are expected to give some level of guidance and leadership. And when what a staff member is doing isn’t working, you are probably the person who is the most acutely aware and the most impacted. It makes sense that having this conversation would fall to you.

Let’s talk about how to give feedback to your MA or support staff in a way that is constructive, positive, and won’t leave either of you feeling like you want to crawl under a rock.

How to Give Feedback as a New NP

 In this episode, we have a real-world example of a tough conversation with an MA – and a step-by-step approach for how to handle it. 

We’re covering:

✅ A framework that will give you confidence when giving feedback
The right time to have these conversations 
What to do when the conversation doesn’t go so well
When to involve other team members

Being prepared is a major part of any delicate conversation. Learn these actionable tips before you need to have this talk so you can take away a lot of the stress – and get to the good stuff, coming up with a solution without feeling any of the cringe.

(FYI: to slow down the audio speed, hit the gear symbol in the bottom right corner and change it to .75x or .5x. Closed captions are also located at the bottom R  corner of the video.)

Grab your Ultimate Resource Guide for the New NP!

Sign up for the email list and get our favorite evidence-based, time-saving references & apps to make clinic life easier.

Plus, get these posts and episodes sent straight to your inbox every week so you don't miss a new topic!


50% Complete

Get your free Ultimate Resource Guide for the New NP

You'll also get weekly videos sent to your inbox every week with patient stories, helpful insights and bonus content I just don't share anywhere else!